See Our Most Frequently Asked Questions (19)

1. What is the cost of your products?

2. How do I place an order?

Follow these steps to place an order:

  1. Visit our Products Page and choose your product.
  2. Complete the order form and attach your artwork.

We will confirm your order and send you proofs for approval before production.

3. What is your minimum order quantity?

  • Woven Labels: 100 labels
  • Nylon Printed Labels: 100 labels (One-Color)
  • Cotton Printed Labels: 500 labels
  • Tagless Heat Transfers: 6 gang sheets
  • Stock Hangtags: 500 tags
  • Custom Hangtags: 500 tags

For exceptions, please contact sales@rapidtags.com.

4. Do you charge set up fees?

No, we do not charge setup fees! All pricing includes production setup. Shipping is additional.

5. How do I pay for my order?

We accept PayPal, Visa, Mastercard, ACH transfers, Apple Pay, Google Pay and Venmo.

6. How long does it take to receive my tags or labels?

Production timelines vary by product:

  • Woven Labels: ~10-12 business days
  • Multi-Color Printed Labels: ~9 business days
  • Nylo-flex Tagless Heat Transfers: ~5 business days
  • One-Color Printed Labels & Stock Hangtags: 1-2 business days
  • Custom Hangtags & Labels: ~9 business days

For rush orders, contact us at sales@rapidtags.com.

7. What types of files do you accept for artwork?

We prefer high-resolution vector files, including:

  • .AI (Adobe Illustrator)
  • .CDR (CorelDRAW)
  • .PDF (High-Resolution)

We can also accept some .jpg and .png files.

8. Can you help me design my logo/artwork?

Yes! Our design services start at $25. Email us at sales@rapidtags.com with your requirements.

9. Will I see a sample before production?

Yes! We provide digital proofs via email for approval before production. If you need a physical sample, additional costs may apply.

10. What’s the difference between woven and embroidered labels?

  • Woven Labels: Made with thin, woven threads for precise details.
  • Embroidered Labels: Created with thicker stitching, giving a raised texture.

More details here: Woven Labels vs. Embroidered Labels.

11. What’s the difference between woven and printed labels?

  • Woven Labels: Threads are woven into the fabric.
  • Printed Labels: The design is printed on the label surface.

Read more: Woven vs. Printed Labels.

12. How do I choose colors for woven labels?

We use the Pantone Matching System (PMS). View our PMS Color Chart for accurate color matching.

13. Do you ship internationally?

Yes! We ship to manufacturers and businesses worldwide. Shipping rates vary based on location. Contact us for custom shipping quotes.

14. What is your return policy?

Since all of our products are custom-made to your specifications, we are unable to accept returns. However, if you receive an item that is defective, incorrect, or not as expected, please reach out to us at sales@rapidtags.com within 5 days of receiving your order. Our team will gladly review the issue and work with you to find a resolution.

15. Can I include care symbols on my labels?

Yes! We follow international care labeling standards.

  1. NAFTA Care Symbols: NAFTA Guide to Care Symbols​ids.trade
  2. ISO/Ginetex Symbols: GINETEX Care Symbols Overview​
  3. FTC Labeling Guide: Clothes Captioning: Complying with the Care Labeling Rule​Federal Trade Commission

These resources provide comprehensive information on care labeling standards, ensuring proper guidance for textile care instructions.

16. Can you help with UPC numbers?

Yes! We assist with UPC & barcode setup. Visit GS1 to learn more about barcodes and this link on how to get them.

Use the GS1 Check Digit Calculator for verification.

18. How do I remove an old woven label and insert a new one?

  1. Use seam rippers or fine scissors to carefully remove the old label.
  2. Sew the new woven label in place using a sewing machine or by hand.
  3. Watch our video here.

Need new labels? Order here: Custom Woven Labels.

19. I have an idea for a clothing line. How do I get started?

Here’s how:

  1. Define your brand identity & target market.
  2. Create a logo & branding materials.
  3. Choose labels, tags & packaging (we can help!).
  4. Find manufacturers & suppliers.
  5. Set up an e-commerce website & marketing plan.

Read our guide: How to Start a Clothing Line.

Final Thoughts

We hope this FAQ helps! For further assistance, contact us at 📧 sales@rapidtags.com or 📞 877-438-8247.